Data protection
The General Data Protection Regulation (GDPR) aims to regulate the processing of personal data and ensure the right to protection of this data. Its implementation seeks to safeguard and establish all the guarantees to prevent the misuse of your personal data, providing you with all the necessary mechanisms to control it. It applies to anyone who processes the personal data of data subjects in the European Union (customers and employees). All companies and organizations must take measures to preserve and ensure the security of the data they process. Supervision of the implementation of the GDPR will be carried out in Portugal by the CNPD (National Data Protection Commission), which will act as the Supervisory Authority.
Commitment of matt-sleep.com
matt-sleep.com is committed to ensuring the confidentiality of personal data (both yours and those of third parties, such as your customers); informing the customer about third parties who may have access to the data (currently, we share this data with transport companies and payment providers); and notifying the customer if unauthorized access is detected. We use cookies to improve the user experience and enhance the quality of our site. By browsing our store, you agree to the use of all cookies.
As Data Controller, matt-sleep.com undertakes to collect only the data that is strictly necessary for the provision of the service; not to use this data for any other purpose that has not been consented to by the data subject; to keep the data for the period necessary for the provision of the service; not to transfer this data to third parties and to ensure the security of the data.
The customer's commitment
In all our communications, we want to continue to be transparent and clear about our services, prices, campaigns and information of interest available in our store. In view of our commitment, and if you wish to continue receiving communications so that you are aware of our news and can make the most of our products, we will need your consent. We promise not to spam you and to always provide you with information that is relevant to you, in the light of the General Data Protection Regulation and the principles and ethics of our team.
Change Privacy Settings
You can use our contact form or send an email to info@matt-sleep.com to request changes to your account.
Consent
We are committed to communicating via email, phone, and SMS with users who have expressly consented. We may communicate exceptionally when the information is essential for the provision of the service. You may change your details at any time in your account.
Transparency
We aim to continue being transparent and clear in all our communications regarding our services, prices, campaigns, and information of interest that we provide.
Right to be Forgotten
You can delete your customer account at any time, but you will lose access to it. matt-sleep.com undertakes not to communicate with you from that point onwards. However, the data that is strictly necessary for the fulfillment of obligations towards the Tax Authority will be stored for the legally defined period.
Security
matt-sleep.com is aware that the data you give us is important and non-transferable. We share the minimum information with our partners (e.g. carriers and/or payment providers) in order to increase the security and quality of the service. We are committed to ensuring your confidentiality. You can also consult our Privacy Policy.
